How to Withdraw Money From Emirates Draw

To Withdraw Your Winnings From Emirates Draw Game Please Follow The Following Steps

  1. Log in to your Emirates Draw account.
  2. Click on “MY ACCOUNT”.
  3. Select “MY PROFILE”.
  4. Click on “TRANSFER/WITHDRAW”.
  5. Select “TRANSFER TO WALLET” if you want to transfer the amount to your wallet and use it for future draws. Note: All transfers made to your wallet are final and irreversible.
  6. If you prefer to withdraw your winnings, enter your required amount. Note: Any amount that is not withdrawn will be automatically transferred to your wallet.
  7. Select “BANK TRANSFER” or “CASH TRANSFER” depending on your preference.
  8. Fill out the requested details to complete your withdrawal.
  9. A confirmation email will be sent to you.
  10. You can check the “TRANSFER/WITHDRAW” pages for updates on your requested withdrawals.

Wallets For Withdrawl And Credit In Emirates Draw

There are two electronic wallets (e-wallets) shown in your account.
1. Wallet Balance
2. Winning Balance

Difference Between 2 Wallets

The Wallet Balance holds all purchased credits (1 credit is equivalent to AED 1) that you can use to enter an Emirates Draw raffle and draw.
The other is the Winning Balance, which stores any prizes you might have won by playing the Emirates Draw game.

Why Do We Need 2 Wallets?

Security and UAE financial regulations require us to separate the functions of both of the e-wallets.

What is Wallet Balance?

The Wallet Balance is the e-wallet which holds the purchased credits (1 credit is equivalent to AED 1) that can be used to enter an Emirates Draw raffle and draw.

Credits can be transferred into the Wallet Balance by purchasing an Emirates Draw product:

– Online (via the website) or

– By transferring credits from your Winning Balance.

Note: Any credits transferred from the Winning Balance into the Wallet Balance cannot be refunded or withdrawn due to UAE financial regulations.

What is Winning Balance?

The Winning Balance is the e-wallet that holds any winnings that you receive from purchasing and playing the Emirates Draw raffle and draw and if you are selected as a winner of the raffle or correctly match the numbers drawn during the weekly draw.

When you transfer funds out of the Winning Balance, you need to transfer the entire balance in one go, to either:

1) Your Wallet Balance to enter again, or

2)  Subject to withdrawing a minimum of AED 200, you can either:

a) Request to withdraw all your winnings and have it paid directly into your bank account or in cash through one of our approved Money Exchange partners (depending on your circumstances and the Emirates Draw rules prevailing at the time); or

b) You can select a lower amount to be withdrawn and have the remaining transferred to your Wallet Balance (subject to a maximum of AED 10,000).

Note: For high value withdrawals from your Winning Balance, we may request proof of your identity to process your payment.

Can I Transfer Money Out Of The Wallet Balance?

Any purchased credits held in the Wallet Balance cannot be refunded or withdrawn due to UAE financial regulations.

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How Do I Add Credits Into My Wallet Balance?

Credits can be added to the Wallet Balance at any time by purchasing an Emirates Draw product.

Purchases can be made:

– Online (via the website) or

– By transferring credits from your Winning Balance.

Note: Any credits transferred into the Wallet Balance cannot be refunded or withdrawn due to UAE financial regulations.

How Do I Withdraw Funds From The Winnings Balance?

When you transfer funds out of the Winning Balance, you need to transfer the entire balance in one go to either:

1) Your Wallet Balance to enter again, or

2)  Subject to withdrawing a minimum of AED 200, you can either:

a) Request to withdraw all your winnings and have it paid directly into your bank account or in cash through one of our approved Money Exchange partners (depending on your circumstances and the Emirates Draw rules prevailing at the time); or

b) You can select a lower amount to be withdrawn and have the remaining transferred to your Wallet Balance (subject to a maximum of AED 10,000).

Note: For high value withdrawals from your Winning Balance, we may request proof of your identity to process your payment.

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